As a general rule, you can visit our websites without the need to provide us with information about your identity. For the purpose of simply displaying our websites, the only thing you are obliged to do is to provide us with the data which your browser transfers to our servers (see the “Log Files” section). Any additional personal data relating to you will only be saved if you provide them on the websites on a voluntary basis or if you make use of certain website functions, such as making entries in our contact form or subscribing to our newsletter.
Purchase Orders, Customer Account
To be able to place purchase orders, you need to register with our web shop, for which purpose you must provide all the information which shows the asterisk (compulsory information). We will process such data only for the purpose of executing the relevant purchase order and for the purpose of communicating with you (sentence 1 of point (b) of Art. 6(1) GDPR). The provision of additional information might be helpful for processing your order, but you are under no obligation to do so (voluntary provision).
Through your user account, you can view your shopping cart for yourself, name and save it, whereby you provide the relevant information on a voluntary basis (point (a) of Art. 6(1) GDPR) and whereby you can also erase the data yourself at a later time. You have the possibility of having us erase either your user account as a whole or individual data thereof at any time by sending an e-mail to us by using the contact data indicated under the “Data Controller” section.
We make use of this data exclusively for the purposes we indicated; your personal data will in no case be transferred to third parties or to any other companies, except for those logistics service providers which we commission with delivering the ordered goods to you.
Moreover, you as a registered customer can send a price query for selected articles. To do this you merely need to place the products in question in our "query cart" and send the query. A non-binding offer will then be sent to the contact details you have given. Data processing for this purpose takes place in the interests of customer service. (The legal basis is Art. 6 Clause 1 S. 1 lit. f GDPR). Your data is not further processed as part of the price query. After we have made the information available to you, we do not process this data further for the purposes of the price query.
Registration for the Cutting Data Calculator
Our Sales team will then provide you with the relevant access data based on which you can register for the Cutting Data Calculator. These data processing activities are based on point (a) of Art. 6(1) GDPR. Whenever you send a request to the contact data indicated under the “Data Controller” section, we will erase your personal data. No forwarding of the data to third parties will take place.
Newsletter and Contacting
In the case where you subscribe to our electronic newsletter, you also agree to your name and your e-mail address being stored for the purpose of sending the newsletter to you (sentence 1 of point (a) of Art. 6(1) GDPR). The data will in no case be disclosed to third parties. You have the possibility, at any time, to revoke your consent to the newsletter with effect for the future and, as a consequence, to cancel your subscription to the newsletter (information included in the newsletter).
It is possible for you to provide your personal data on our website for the purpose of contacting us, whereby only the data which shows an asterisk shall be considered compulsory data to be provided. You will always be required to indicate your postal address, your e-mail address and your telephone number because we reserve the right to provide answers to your queries either by letter or by electronic means/telephone.
The provision of additional information might be helpful for processing your query, but you are under no obligation to do so (voluntary provision). On the basis of your consent, your personal data will be used and stored exclusively for the purpose of processing your message (sentence 1 of point (a) of Art. 6(1) GDPR). The data will not be used for any other purposes and it will not be transferred to third parties, unless you expressly agree to this (consent).
In the case where you request us to deliver information materials to you by letter or by e-mail, you also consent to the storage and the use of your address data (in the case of delivery by letter) and/or your e-mail address (in the case of delivery by e-mail) to be able to actually deliver such information materials to you (sentence 1 of point (a) of Art. 6(1) GDPR). This data will be exclusively transferred to third parties we commissioned with delivering the materials to you; apart from that, your personal data will not be transferred.
Cookies are small text files embedded into websites which your browser saves on your computer system and which transfer certain information to the entity which placed the cookie on your computer system (in this case, this is us). Cookies cannot run programs or transmit viruses to your computer.
Transient cookies are automatically deleted when you close your browser. These include, in particular, session cookies. These save a so-called “session ID”, by which various requests from your browser can be assigned to the overall session. This will allow your computer to be recognized if you return to our website. Session cookies are deleted as soon as you log out or close your browser.
Persistent cookies are automatically deleted after a set period of time, which may differ depending on the cookie.
You can delete cookies at any time in the security settings of your browser.
This information serves optimisation of our website and making it more comfortable for you to surf on our webpages. The legal basis for this manner of data processing is sentence 1 of point (f) of Art. 6(1) GDPR.
You have the possibility of setting your internet browser so that you will be informed if a web server intends to save a cookie on your system so that you can either accept or reject the relevant cookies. You can configure your browser setting according to your preferences and can, for example, decline the acceptance of third-party cookies or any cookies at all. Please note that in this case, you may not be able to use all the functions of this website. For more information about this, please refer to the help function of your internet browser.
Links to Social Media Platforms/Fan Pages
For the purpose of providing customers, partners or other interested parties with up-to-date information and of contacting them, we operate what is referred to as “fan pages” on the social networks referred to in the following in addition to our company website: Facebook
In this case, your personal data will be processed by the social media platform operator which also means that it is impossible to exclude the possibility that your personal data will be transferred to countries outside the European Union. It may be the case that the platform operator provides us with aggregated user data, but we have no access to personal data in the case where you only visit the relevant fan page.
Legal basis for such data processing is point (f) of Art. 6(1) GDPR. In the case where you gave some kind of consent in the form of an opt-in (“checking the box”, “activate the button”) or in any other form to obtain your consent, the legal basis of this is provided for under point (a) of Art. 6 (1) GDPR). It is possible to revoke a consent given at any time, with effect for the future and without the need to give any reasons for this towards the persons to whom you had originally granted your consent.
Since your personal data is processed by the platform operator, we recommend you to directly refer to the website operator when it comes to exercising the rights of access, rectification, erasure, data portability and objection to the data processing in relation to the visit to our fan pages. It goes without saying that we will assist you with exercising your rights in the case where this is necessary.
In addition to the above, it is possible that cookies will be placed on your device.
Additional information can be found at the following links:
- Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php. Facebook is certified in terms of the EU-US Privacy Shield. According to Facebook, the company processes your personal data as described under the below link whenever you visit our Facebook fan page: https://www.facebook.com/legal/terms/information_about_page_insights_data.
Whenever visitors access our websites, we collect and save the following information about their computer system: the IP address of your computer system; the access request of your browser; and the time of access. Apart from the above information, we save information on the status and the quantity of transferred data in relation to this access request, but also data regarding your browser and its version and operating system information.
We also record information about the website from which you accessed our website. In this regard, the IP address of your computer system will be stored only for the period during which you actually use our website and it will be immediately erased and/or anonymised based on shortening once you no longer use the websites.
All the other data will be stored for a limited period of time. We use such data for the purpose of operating our website, that is, in particular, for the purpose of identifying and removing any website errors, of determining website utilisation levels and for making any website adjustments or enhancements (legal basis: sentence 1 of point (f) of Art. 6(1) GDPR).
This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, that is, text files which are saved on your computer and which enable us to analyse your use of the website.
The information generated by the cookie about your use of this website is usually transferred to a Google server in the US and stored there. In case IP anonymisation is activated on this website, your IP address will, however, first be shortened by Google within European Union member states or other states which are part of the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and shortened there.
On behalf of the provider of this website, Google will use this information to analyse your use of the website, to compile reports about website activities and to provide further services connected to the use of this website and of the internet for the website provider. The IP address transferred by your browser in the context of Google Analytics will not be merged with any other data from Google.
You can prevent cookies from being stored by setting your browser accordingly; however, please note that you may not have full use of all features of this website in this case.
In addition, you may prevent any data created by the cookie and relating to website usage on your part (including your IP address) from being collected and transferred to Google as well as the processing of this data by Google by downloading and installing the browser plug-in available at [http://tools.google.com/dlpage/gaoptout?hl=de] or, as an alternative, by placing a so-called “opt-out cookie” by clicking on the below link.
This website uses Google Analytics with the “_anonymizeIp()” extension. This way, Google only processes an abbreviated IP address version for the purpose of excluding direct identifiability of individuals.
We use Google Analytics to analyse the use of our website and to make regular improvements to it. With the statistics that we obtain, we can improve our offering and make it more interesting for you as user. For the exceptional cases in which personal data is transferred to the USA, Google has agreed to comply with the EU-US Privacy Shield. The legal basis for the use of Google Analytics is sentence 1 of point (f) of Art. 6(1) GDPR.
Embedded Third-Party Contents (such as Google Maps)
To the extent to which our website contains any contents from third-party providers, such as Google Maps, both the provision of these contents and their display on your browser require your IP address and the contents referred to under the “Log Files” section to be transmitted to those third-party providers.
We have no influence on how third-party providers process such data. To the extent to which you are logged on to your user account with any of these third-party providers, they will be able to allocate your usage behaviour to your user account.
It may be the case that these third-party providers will store your data as user profiles and use them for the purposes of advertising, market research and/or the needs-based configuration of their website. Please note that your right of objection to the creation of these user profiles must be directly asserted vis-à-vis the relevant third-party provider.
For more information on the purpose and scope of the data collection and its processing by third-party providers, please refer to their relevant privacy policies. There, you will also find further information about your rights regarding this topic and your privacy settings options:
- Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA; https://www.google.com/policies/privacy/partners/?hl=de. Google is certified in terms of the EU-US Privacy Shield.
Revocation of Consents and Objection to Data Processing
If you have given us your consent, to data processing you can withdraw it at any time with effect for the future.
Insofar as we base the processing of your personal data on a balancing of interests, you can submit an objection to its processing. When exerting such right to object, we ask you to explain the reasons why we should not process your personal data as we do. In the case where you make a justified objection, we will check the facts and either discontinue the data processing, and/or adjust it, or specify to you our compelling legitimate grounds on the basis of which we shall continue the processing.
You may object to the processing of your personal data for the purposes of advertising and data analysis at any time.
You can send your revocation or your objection to the contact data indicated in the “Data Controller” section.
With regard to your personal data, you have the following rights towards us:
- right of access;
- right to rectification or erasure;
- right to the restriction of processing;
- right of objection to the processing;
- right to data portability.
You also have the right to submit complaints to data protection supervisory authorities concerning our processing of your personal data.